Privacy Policy

1. Introduction

This privacy policy explains how ConvertFloor (“we”, “our”) handles information when you use our website and file conversion tools. We are committed to transparency and protecting your privacy.

2. Information we collect

When you use our conversion tools, we may temporarily process the files you upload solely to perform the conversion. We do not store the contents of your files after the conversion is complete. We may log non-personal data such as IP address, browser type, and tool usage (e.g. tool name, success/failure) for security and improving our service. If you create an account, we store the account information you provide (e.g. email, name) in accordance with this policy.

3. How we use information

We use the information we collect to provide and improve our services, ensure security, and comply with legal obligations. We do not sell your personal information or file contents to third parties.

4. Data retention

Uploaded files are processed and then deleted. We do not retain file contents. Log data may be retained for a limited period for security and operational purposes.

5. Cookies and similar technologies

We may use essential cookies to operate the site (e.g. session, security). We do not use cookies for advertising or tracking across other sites.

6. Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights or ask questions, please contact us using the contact page.

7. Changes

We may update this privacy policy from time to time. The “Last updated” date at the top will reflect the latest version. Continued use of the service after changes constitutes acceptance of the updated policy.

8. Contact

For privacy-related questions, please use our Contact page.